Janet Jackson
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Bag Policy
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For safety and speed of entry, we strongly discourage guests from bringing bags of any kind to events at Xcel Energy Center. Purses no larger than 12” x 12” x 6” are allowed at designated X-ray entry points. This applies to all purses, including clear bags. Backpacks, coolers or large totes are prohibited. Medical and parenting bags are permitted and subject to X-ray screening. Wristlet, clutch or wallets 4” x 6” x 1.5” or smaller are allowed at all entrances and subject to inspection.
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Mobile Entry
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Pro tip for faster mobile entry: Add your tickets to your phone's "wallet" and have a fully charged battery. This bypasses the need for Wi-Fi or cellular data at the gates.
Mobile tickets are like an airline boarding pass which can be accessed with a smartphone via the Ticketmaster app or mobile site in a bar code format and scanned at the gate for entry. Mobile tickets are protected by Ticketmaster’s SafeTix™ technology. SafeTix™ continually generates a new and unique barcode that automatically refreshes every few seconds so the barcode cannot be stolen or copied, keeping your tickets safe and secure. Screen shots are not accepted for entry.
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Cashless Payment Only
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Only credit card and mobile payment (Apple Pay, Google Pay, etc.) are accepted for concessions, retail and parking transactions. Only credit card payment is accepted for box office transactions. Cash is not accepted.
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