$2 from every ticket sold will go to Cactus Jack Foundation which is a 501(c)3 with a mission to uplift Houston youth through toy drives, scholarship programs to HBCU college students, and fulfilling expenses for education and creative endeavors.

For enhanced safety and speed of entry, we encourage guests not to bring bags of any kind. Bags, purses and backpacks are not allowed. Clutch, wristlet and wallets sized 4" x 6" x 1.5" or smaller are allowed and subject to inspection. Medical bags and diaper bags are allowed, however, they are required to pass through x-ray screening prior to entry. Guests with medical and diaper bags must enter the arena at Gate 1. Please allow extra time for entry.

Guests with GA floor tickets need to enter the arena via Gate 1.

Official tour merchandise will be available at sections 104, 110, 113, 119, 123, 126 and 204.

Pro tip for faster mobile entry: Add your tickets to your phone's "wallet" and have a fully charged battery. This bypasses the need for Wi-Fi or cellular data at the gates.

Mobile tickets are like an airline boarding pass which can be accessed with a smartphone via the Ticketmaster app or mobile site in a bar code format and scanned at the gate for entry. Mobile tickets are protected by Ticketmaster’s SafeTix™ technology. SafeTix™ continually generates a new and unique barcode that automatically refreshes every few seconds so the barcode cannot be stolen or copied, keeping your tickets safe and secure. Screen shots are not accepted for entry.

Click here for more details on mobile tickets.

Only credit card and mobile payment (Apple Pay, Google Pay, etc.) are accepted for concessions, retail and parking transactions. Only credit card payment is accepted for box office transactions. Cash is not accepted.